Meet the Optimal Solicitors team

Real people. Real support. Real results.
A team you can trust for clear advice, strong representation and the outcome you deserve.

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18
years on the market

3 best rated

Our Team

At Optimal Solicitors, our team is built around one clear purpose: delivering outstanding legal support that feels personal, accessible and genuinely reassuring. We’re a multilingual team of UK solicitors, lawyers and legal assistants trusted by clients who want straight answers, strong representation and communication that feels human.

We act for clients across the UK in no win no fee personal injury claims, serious injury and clinical negligence (medical negligence), as well as family law matters such as divorce, child arrangements and financial settlements, alongside civil disputes and litigation. Whatever you’re dealing with, we’ll explain your options in plain English (and your preferred language), keep your case moving, and fight for the best possible outcome.

Chris Germaine
Chris Germaine

Managing Director and Legal Director, Chris brings 30+ years’ experience as a solicitor, guiding the firm’s direction and legal standards. He combines strategic oversight with practical expertise across personal injury, commercial and civil law, keeping advice clear, decisive and client-focused.

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Clara Burns
Clara Burns

Clara is a Family Law Solicitor who supports clients with divorce, children matters and wider family issues with calm, practical guidance. With a first-class Master’s in Law and experience gained since joining Optimal in 2018, she focuses on clarity, reassurance and sensible outcomes.

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Gabriela Madden
Gabriela Madden

Gabriella is a Serious Injury and Medical Negligence litigator, originally called to the Bar at Middle Temple in 2009. She is now requalifying as a solicitor to be even more hands-on day-to-day, bringing sharp litigation insight alongside empathetic client care.


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Hemant Kumar
Hemant Kumar

Hemant is a solicitor in our Fast Track team, handling employers’ liability and personal injury claims with meticulous attention to detail. Clients value his straightforward, human approach and his focus on moving cases forward efficiently towards the best outcome.


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Jacek Zawieracz
Jacek Zawieracz

Jacek leads Service Quality and Business Improvement, shaping the client experience from first contact to final outcome. Having joined Optimal in 2015 and previously leading the First Response Team, he sets the standard for empathy, professionalism and consistent service.

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Jeff Sparke
Jeff Sparke

Jeff is a Catastrophic Personal Injury litigator who joined Optimal in 2022, bringing 25+ years’ litigation experience. He represents vulnerable clients in serious injury claims—often workplace, public liability or road traffic—especially when they’re up against large corporate defendants.

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Jonathan Walton
Jonathan Walton

Jonathan is a qualified solicitor in our civil and general team, advising on day-to-day civil disputes, consumer disputes and psychiatric workplace injuries. He joined Optimal in February 2025 and is known for practical strategy, clear explanations and steady progress.


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Mark Thomason
Mark Thomason

Mark is Head of Personal Injury, with 15+ years’ litigation experience and a reputation for clear, pragmatic advocacy in complex claims. Recognised by The Legal 500, he combines strong case strategy with calm guidance so clients feel informed and supported throughout.

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Ryszarda Kozikowska Dub
Ryszarda Kozikowska Dub

Ryszarda is a Portal Case Handler in our Fast Track Personal Injury team, supporting clients with empathy, clarity and determination. After legal studies in Poland, she first joined Optimal as a translator—helping Polish-speaking clients feel understood and confident in the process.
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Sana Asghar
Sana Asghar

Sana is a trainee solicitor in our civil disputes team, helping consumers and members of the public secure fairness when their rights are challenged. She’s a natural mediator who explains options clearly and advocates relentlessly for clients who need a strong voice.


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Shah Uddin
Shah Uddin

Shah is an Expert Case Handler supporting clients in road traffic accidents, employers’ liability and public liability claims. With a legal career that began in 2018 and Optimal since 2023, he’s known for proactive updates and results-driven case handling.


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Stephanie Matthews
Stephanie Matthews

Stephanie is a Family Law Solicitor and Team Leader, supporting clients through divorce, child arrangements and financial settlements with a calm, practical approach. Admitted in 2015 and with Optimal since 2018, she focuses on clear, strategic advice and sensible outcomes.

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Susan Phelps
Susan Phelps

Susan is a Catastrophic Injury Senior Solicitor and Team Leader, with 25+ years’ experience in personal injury law. She represents clients with life-changing trauma from road traffic, workplace and public liability incidents, combining meticulous strategy with compassionate, steady support.

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Walter Coupe
Walter Coupe

Walter is a Litigation Solicitor in Fast Track Personal Injury, known for sharp analysis and a determined approach. He’s prepared to take cases to trial when needed, pushing firmly for the results clients deserve while keeping the process clear and controlled.


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Wojciech Duda
Wojciech Duda

Wojciech leads IT & Digital Transformation, driving the systems that keep the firm responsive and cases moving smoothly. He joined Optimal in 2015 after graduating in Computer Science and has spent a decade refining technology that improves client service and efficiency.

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We're here for every eventuality...

Family legal advice

Family legal advice

As local family solicitors, we’ve seen it all before…

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Personal injury claims

Personal injury claims

We deal with all injury claims, from accident compensation to criminal injury.

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Serious injury claims

Serious injury claims

We specialise in spinal and brain injury claims, as well as other serious injuries.

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Commercial law

Commercial law

From drawing up contracts to resolving shareholder disputes, and everything in between.

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Divorce & Separation

Divorce & Separation

From child arrangements to finances, with clear, practical support throughout.

Discuss Your Situation

Medical Negligence

Medical Negligence

From hospital and GP negligence to delayed referrals and avoidable complications.

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Clients we've helped

Six-Figure Settlement For A Serious Accident At Work

  SERIOUS ACCIDENT AT WORK CASE STUDY Anne was left with ongoing symptoms of injury and residual scarring after an accident with a moulding machine in her job as a production operative. After she contacted us making an accident at work claim,...

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How evidence seals the deal in an accident at work claim

  Having dealt with countless accident at work claims, I can confidently say that evidence is absolutely key to securing that win. Whilst these types of claims tend to be settled out of court, I recently helped a client to win their...

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Compensation for chemical burns in an accident at work

  Jane suffered chemical burns to both her hands during an accident at work.  Our expert legal team secured almost £10,000 in compensation for her pain and distress. In April 2019, Jane, a hygiene operative with over 13 years of experience,...

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